Back Office Job in Pathanamthitta

Pathanamthitta, Kerala Full Time Date: 15 April 2024

Job description

Administrative Support: Providing administrative support to various departments within the organization, including managing correspondence, scheduling appointments, organizing meetings, and maintaining office supplies. Data Entry and Processing: Entering and processing data into databases, spreadsheets, or other software systems, ensuring accuracy and completeness of information. Record Keeping: Maintaining and organizing records, documents, and files, both in physical and electronic formats, and ensuring compliance with data protection and confidentiality policies. Accounting and Finance: Handling financial transactions, accounts payable and receivable, invoicing, billing, and reconciliation tasks, as well as assisting with budgeting, forecasting, and financial reporting. Human Resources: Assisting with HR functions such as recruitment, onboarding, employee records management, payroll processing, benefits administration, and compliance with employment laws and regulations. IT Support: Providing technical support and assistance to employees with computer hardware, software, and network issues, as well as managing IT infrastructure, systems maintenance, and data security. Customer Support: Handling customer inquiries, requests, and complaints through various communication channels, such as email, phone, or online chat, and providing assistance or escalating issues to the appropriate department. Supply Chain and Procurement: Managing procurement processes, vendor relationships, purchase orders, inventory control, and logistics coordination to ensure timely delivery of goods and services. Quality Assurance: Performing quality control checks, audits, and inspections to ensure compliance with quality standards, regulatory requirements, and organizational policies. Risk Management: Identifying, assessing, and mitigating operational risks and vulnerabilities within the organization, implementing risk management strategies, and maintaining business continuity plans. Reporting and Analysis: Generating reports, analyzing data, and preparing presentations or summaries for management, stakeholders, or regulatory authorities to support decision-making and strategic planning. Process Improvement: Identifying opportunities for process improvement, streamlining workflows, and implementing efficiency measures to enhance productivity and reduce costs.