Back Office Job in Kollam

Kollam, Kerala Full Time Date: 20 May 2024

Job description

Administrative Support: Provide administrative support to various departments within the organization, including data entry, filing, document management, and scheduling appointments or meetings. Human Resources: Handle HR-related tasks such as employee onboarding, maintaining personnel records, processing payroll, managing benefits administration, and coordinating training and development programs. Accounting and Finance: Manage financial transactions, including accounts payable and accounts receivable, payroll processing, expense management, and financial reporting. Ensure compliance with accounting standards and regulatory requirements. Information Technology (IT) Support: Provide technical support for computer systems, software applications, and hardware devices used within the organization. Troubleshoot technical issues, perform system upgrades, and ensure data security and privacy. Procurement and Supply Chain Management: Manage procurement processes, vendor relationships, and inventory control. Coordinate purchasing activities, negotiate contracts, and optimize supply chain efficiency to minimize costs and ensure timely delivery of goods and services. Operations Support: Assist with day-to-day operational tasks, such as order processing, logistics coordination, inventory management, and facilities maintenance. Ensure smooth operation of equipment and facilities to support business activities. Compliance and Regulatory Affairs: Monitor regulatory compliance requirements relevant to the organization's industry and operations. Ensure adherence to legal and regulatory standards, such as data protection, privacy laws, and industry regulations. Risk Management: Identify, assess, and mitigate operational risks that may impact the organization's business objectives. Implement risk management strategies and controls to minimize exposure to financial, operational, and reputational risks. Quality Assurance and Control: Implement quality assurance processes and procedures to maintain high standards of product or service quality. Conduct quality audits, inspections, and reviews to identify areas for improvement and ensure compliance with quality standards. Customer Support and Service: Provide support to internal teams or external customers regarding product inquiries, order status, billing issues, and other customer service-related matters. Handle customer inquiries and complaints in a timely and professional manner. Data Analysis and Reporting: Collect, analyze, and interpret data to generate insights and reports that support decision-making and strategic planning. Use data analytics tools and techniques to identify trends, patterns, and opportunities for improvement. Project Management Support: Assist with project management activities, such as project planning, coordination, tracking, and reporting. Support project teams in meeting project objectives, timelines, and deliverables.