Team Supervision: You'll supervise a team of automotive technicians and mechanics, providing guidance, support, and direction to ensure that work is completed efficiently and to high standards. Work Allocation: You'll be responsible for assigning tasks and projects to technicians based on their skills, experience, and workload. Ensuring that work is distributed evenly and completed within established timelines. Quality Control: Monitoring the quality of work performed by technicians to ensure that repairs and maintenance meet industry standards and customer expectations. Conducting inspections and providing feedback to maintain high-quality service. Technical Support: Providing technical support and assistance to technicians when they encounter complex or challenging repair issues. Offering guidance, troubleshooting advice, and sharing expertise to facilitate problem resolution. Training and Development: Identifying training needs and opportunities for professional development among your team members. Providing training on new technologies, repair techniques, and safety procedures to enhance skills and knowledge. Diagnostic Assistance: Assisting technicians in diagnosing and troubleshooting automotive problems, especially those that require advanced diagnostic tools or expertise. Collaborating with technicians to develop effective repair strategies. Parts and Equipment Management: Overseeing the procurement and inventory management of automotive parts, tools, and equipment. Ensuring that technicians have access to the necessary resources to perform their work effectively and efficiently. Safety Compliance: Ensuring that all work performed by technicians adheres to safety regulations and guidelines. Promoting a culture of safety awareness and compliance within the automotive repair facility. Customer Interaction: Interacting with customers to discuss repair needs, provide updates on the status of their vehicles, and address any concerns or questions they may have. Ensuring that customers receive excellent service and have a positive experience. Workflow Optimization: Continuously seeking opportunities to improve workflow efficiency and productivity within the automotive repair facility. Implementing process improvements, workflow adjustments, and best practices to streamline operations. Documentation and Reporting: Maintaining accurate records of repairs, maintenance activities, and technical information. Generating reports on key performance indicators, such as turnaround time, productivity, and customer satisfaction. Budget Management: Assisting in the development and management of departmental budgets, including monitoring expenses, controlling costs, and optimizing resource allocation to maximize profitability.