Supervision and Leadership: Provide leadership and direction to a team of automotive technicians and mechanics. Assign tasks, set performance goals, and ensure that team members have the necessary resources and support to carry out their duties effectively. Technical Support: Offer technical guidance and assistance to technicians when troubleshooting complex vehicle issues or performing challenging repairs. Share your expertise and experience to help resolve problems efficiently and maintain high standards of workmanship. Quality Control: Implement and enforce quality control measures to ensure that all vehicle repairs and maintenance tasks meet manufacturer specifications and industry standards. Conduct regular inspections and audits to identify areas for improvement and ensure consistency in service delivery. Training and Development: Coordinate training programs and workshops to enhance the skills and knowledge of automotive technicians. Stay updated on new technologies, diagnostic techniques, and repair procedures in the automotive industry and share this information with your team. Workflow Management: Optimize workflow processes within the automotive service facility to maximize efficiency and productivity. Schedule appointments, allocate resources, and prioritize tasks to minimize downtime and meet customer deadlines. Customer Service: Interact with customers to discuss vehicle repair and maintenance needs, explain recommended services, and address any concerns or questions they may have. Ensure that customers receive courteous and professional assistance throughout their service experience. Equipment Maintenance: Oversee the maintenance and calibration of automotive diagnostic equipment, tools, and machinery used in the service facility. Ensure that all equipment is in good working condition and compliant with safety regulations. Inventory Management: Monitor inventory levels of automotive parts, tools, and supplies to ensure adequate stock is available for repairs and maintenance tasks. Coordinate with the parts department to procure necessary components in a timely manner. Health and Safety Compliance: Maintain a safe working environment for employees by enforcing compliance with health and safety regulations, including proper handling of hazardous materials, use of personal protective equipment, and adherence to safety protocols. Documentation and Reporting: Keep accurate records of vehicle repairs, maintenance activities, and technician performance. Generate reports on key performance indicators, such as service turnaround time, customer satisfaction, and productivity metrics. Continuous Improvement: Identify opportunities for process improvements and cost-saving initiatives within the automotive service facility. Implement best practices and efficiency measures to enhance overall operational performance and profitability.