Supervising technicians: Overseeing the work of automotive technicians and mechanics, providing guidance, instruction, and support to ensure tasks are completed efficiently and accurately. Quality assurance: Monitoring the quality of work performed by technicians, conducting inspections, and ensuring that repairs and maintenance tasks meet established standards and specifications. Training and development: Providing training and development opportunities to technicians to enhance their skills, knowledge, and proficiency in automotive repair and maintenance techniques. Workflow management: Coordinating workflow and assigning tasks to technicians based on priorities, deadlines, and technician skill levels. Ensuring that work orders are completed in a timely manner and that customer expectations are met. Diagnostic support: Assisting technicians with complex diagnostic issues, troubleshooting problems, and providing technical expertise to resolve challenging repair situations. Equipment maintenance: Ensuring that automotive diagnostic equipment, tools, and machinery are properly maintained, calibrated, and in good working condition. Arranging for repairs or replacements as needed. Compliance and safety: Ensuring compliance with safety regulations, environmental regulations, and industry standards in all aspects of automotive repair and maintenance operations. Implementing safety protocols and procedures to minimize risks to technicians and customers. Customer service: Interacting with customers to address inquiries, provide updates on repairs, and address any concerns or complaints. Ensuring that customers receive high-quality service and have a positive experience. Inventory management: Monitoring inventory levels of automotive parts, supplies, and materials, and coordinating with parts departments to ensure availability of necessary items for repairs and maintenance. Documentation and reporting: Maintaining accurate records of repairs, maintenance activities, parts used, labor hours, and other relevant information. Generating reports and documentation for management, regulatory agencies, and customer records.