Inventory Management: Overseeing the stock of spare parts to ensure that adequate quantities are available to meet customer demand while minimizing excess inventory. This involves tracking stock levels, conducting regular audits, and replenishing inventory as needed. Procurement: Identifying suppliers, negotiating contracts, and procuring spare parts at competitive prices while maintaining quality standards. This includes evaluating suppliers based on factors such as reliability, product quality, pricing, and delivery times. Vendor Management: Building and maintaining relationships with suppliers and vendors to ensure timely delivery of spare parts and resolve any issues or discrepancies that may arise. This involves communicating effectively with vendors, monitoring performance, and addressing concerns proactively. Order Processing: Processing customer orders for spare parts promptly and accurately. This includes verifying part numbers, pricing, and availability, as well as coordinating order fulfillment and delivery logistics. Sales and Customer Service: Assisting customers in identifying the correct spare parts for their vehicles, providing product recommendations, and processing sales transactions. This may involve answering inquiries, resolving customer complaints, and ensuring a high level of customer satisfaction. Technical Knowledge: Possessing a good understanding of automobile parts and their compatibility with different vehicle makes and models. This knowledge helps in accurately identifying and sourcing the right parts for customers' needs. Price Management: Setting and adjusting prices for spare parts based on factors such as market trends, competition, and cost considerations. This involves analyzing pricing strategies, monitoring pricing changes, and implementing pricing adjustments as necessary to remain competitive. Documentation and Record-Keeping: Maintaining accurate records of spare parts inventory, sales transactions, supplier contracts, and other relevant documentation. This includes generating reports, tracking sales trends, and analyzing data to inform decision-making and strategic planning. Quality Control: Ensuring the quality and authenticity of spare parts by sourcing from reputable suppliers and conducting quality inspections as needed. This helps maintain customer trust and satisfaction while minimizing returns and warranty claims. Compliance and Safety: Adhering to legal and regulatory requirements related to the sale and distribution of automotive spare parts, including product safety standards, import/export regulations, and environmental regulations. Team Management: Supervising and coordinating the activities of staff involved in spare parts management, including assigning tasks, providing training, and evaluating performance to ensure the efficient operation of the spare parts department.