Inventory Management: The spare parts incharge is responsible for maintaining an accurate inventory of spare parts, components, and accessories. They monitor stock levels, track inventory turnover rates, and replenish stock as needed to ensure adequate availability of parts to meet customer demand and service requirements. Parts Ordering and Procurement: Spare parts incharges coordinate with suppliers, manufacturers, and distributors to order spare parts and components for various vehicle makes and models. They negotiate pricing, terms, and delivery schedules to optimize procurement processes and minimize costs. Parts Identification and Cataloging: Spare parts incharges oversee the organization and cataloging of spare parts inventory, ensuring that parts are properly labeled, categorized, and stored for easy identification and retrieval. They maintain parts catalogs, databases, and electronic systems to facilitate efficient parts lookup and ordering. Quality Control: Spare parts incharges ensure the quality and authenticity of spare parts and components procured for resale or distribution. They inspect incoming shipments, verify part numbers, check for damages or defects, and reject non-conforming or counterfeit parts to maintain quality standards and customer satisfaction. Pricing and Pricing Strategy: Spare parts incharges set pricing for spare parts based on factors such as cost, market demand, competitive pricing analysis, and pricing policies established by the dealership or organization. They implement pricing strategies to maximize profitability while remaining competitive in the market. Sales and Customer Service: Spare parts incharges assist customers in identifying and selecting the correct spare parts for their vehicles. They provide product information, pricing details, and availability status to customers, process parts orders, and ensure timely delivery or pickup of parts. They also handle customer inquiries, complaints, and returns, striving to deliver exceptional customer service and resolve issues promptly. Staff Supervision and Training: Spare parts incharges supervise parts department staff, including parts counter personnel, stock clerks, and warehouse workers. They provide training, guidance, and support to ensure that staff members are knowledgeable about products, processes, and customer service standards. Forecasting and Planning: Spare parts incharges analyze historical sales data, market trends, and vehicle service schedules to forecast demand for spare parts and components. They develop inventory replenishment plans, stocking strategies, and procurement schedules to optimize inventory levels and minimize stockouts or overstock situations. Warehouse and Logistics Management: Spare parts incharges oversee the organization and maintenance of the parts warehouse or storage facility. They ensure that parts are stored safely, efficiently, and in compliance with relevant regulations. They also manage logistics, including shipping, receiving, and distribution of parts to internal and external customers. Compliance and Documentation: Spare parts incharges ensure compliance with regulatory requirements, industry standards, and company policies related to spare parts management, inventory control, and customer service. They maintain accurate records, documentation, and reporting related to parts inventory, sales, and transactions.