Inventory Management: Oversee the procurement, stocking, and storage of spare parts inventory. Monitor stock levels, reorder points, and lead times to ensure adequate availability of parts while minimizing excess inventory and stockouts. Supplier Relations: Maintain relationships with suppliers and vendors to ensure timely delivery of spare parts and negotiate favorable pricing and terms. Evaluate supplier performance and seek alternative sources as needed to optimize supply chain efficiency. Inventory Tracking: Implement inventory tracking systems and processes to accurately monitor stock movements, track serial numbers or batch codes, and reconcile inventory discrepancies. Conduct regular stock audits and cycle counts to maintain inventory accuracy. Sales and Distribution: Coordinate with sales staff and customers to fulfill orders for spare parts. Process sales transactions, issue invoices, and arrange for delivery or pickup of parts as required. Provide assistance and technical support to customers in selecting the right parts for their needs. Product Knowledge: Stay updated on the specifications, applications, and compatibility of spare parts for various makes and models of automobiles. Provide guidance and recommendations to customers and staff on part selection and installation. Price Management: Set pricing policies and strategies for spare parts based on factors such as cost, market demand, competition, and pricing guidelines from manufacturers. Regularly review and adjust prices to remain competitive and maximize profitability. Marketing and Promotion: Develop marketing initiatives and promotional campaigns to increase sales of spare parts. Highlight product features, promotions, and discounts through advertising, signage, and online platforms to attract customers and stimulate demand. Customer Service: Ensure high levels of customer satisfaction by addressing inquiries, resolving complaints, and providing responsive and knowledgeable assistance to customers. Build rapport and trust with customers to encourage repeat business and referrals. Documentation and Reporting: Maintain accurate records of spare parts inventory, sales transactions, and customer interactions. Generate reports on sales performance, inventory turnover, and profitability to inform decision-making and identify areas for improvement. Quality Control: Ensure that spare parts meet quality standards and specifications set by manufacturers. Implement quality assurance measures such as inspections, testing, and supplier audits to verify product quality and reliability. Team Leadership: Supervise and train staff members involved in spare parts sales, inventory management, and customer service. Delegate tasks, provide guidance, and foster a positive work environment to optimize team performance and productivity. Regulatory Compliance: Ensure compliance with regulatory requirements and industry standards related to spare parts sales, distribution, and record-keeping. Stay updated on relevant laws, regulations, and industry best practices to mitigate legal and compliance risks.