Inventory Management: Responsible for maintaining accurate inventory levels of automotive spare parts, accessories, and components. This includes monitoring stock levels, conducting regular audits, and ensuring adequate stock of fast-moving items while minimizing excess or obsolete inventory. Parts Ordering and Procurement: Managing the ordering process for spare parts from suppliers and manufacturers. Parts Incharges coordinate with vendors to ensure timely delivery and negotiate pricing to maintain profitability. Parts Sales and Customer Service: Assisting customers and service technicians with identifying and sourcing the correct parts for vehicle repairs or upgrades. They provide guidance on parts selection, availability, pricing, and alternatives when necessary. Price Quoting and Estimation: Providing accurate price quotes and estimates for spare parts to customers and service advisors. This involves understanding pricing structures, discounts, and markups based on dealership policies and manufacturer guidelines. Documentation and Record Keeping: Maintaining detailed records of parts transactions, including sales, returns, warranties, and special orders. Parts Incharges enter data into computerized inventory management systems and ensure records are up-to-date and accessible. Supplier and Vendor Relations: Developing and nurturing relationships with parts suppliers and vendors. This includes evaluating supplier performance, negotiating terms, resolving disputes, and seeking opportunities for cost savings or improved service. Quality Control: Ensuring that all parts received and sold meet quality standards and specifications set by manufacturers. They may inspect incoming shipments for accuracy and condition to prevent issues with incorrect or defective parts. Team Leadership and Training: Supervising parts department staff, including parts counter personnel and warehouse staff. Parts Incharges provide training, guidance, and performance feedback to ensure a knowledgeable and motivated team. Financial Management: Monitoring parts department profitability and expenses, including costs related to inventory, labor, and overhead. They analyze sales data, trends, and metrics to optimize inventory levels and maximize revenue. Compliance and Safety: Adhering to legal and safety regulations related to handling and storage of automotive parts, particularly hazardous materials and controlled substances. Parts Incharges ensure compliance with environmental regulations and workplace safety standards. Problem Solving and Resolution: Addressing customer complaints or issues related to parts availability, pricing discrepancies, or warranty claims. They work collaboratively with customers, service advisors, and suppliers to resolve problems promptly and maintain customer satisfaction.