Inventory Management: They oversee the inventory of spare parts, ensuring that adequate stock levels are maintained to meet the demands of the repair shop or dealership service center. This involves monitoring stock levels, conducting regular stock checks, and ordering replenishments as needed. Parts Procurement: They are responsible for sourcing spare parts from suppliers or manufacturers. This includes identifying reliable suppliers, negotiating prices and terms, and placing orders to replenish stock or fulfill specific customer requests. Quality Control: Spare Parts Incharges ensure that all spare parts received meet quality standards and specifications. They inspect incoming shipments for accuracy, completeness, and any signs of damage or defects. Storage and Organization: They oversee the storage and organization of spare parts within the parts department or warehouse. This involves categorizing parts, labeling shelves or bins, and implementing efficient storage solutions to maximize space and accessibility. Parts Catalog Management: They maintain an up-to-date parts catalog or database, which includes information about each spare part, such as part numbers, descriptions, prices, and compatibility with different vehicle models. Order Processing: Spare Parts Incharges process customer orders for spare parts, whether they are placed in person, over the phone, or online. They ensure that orders are accurately fulfilled and dispatched in a timely manner. Customer Service: They provide assistance and support to customers who are seeking spare parts for their vehicles. This may involve helping customers identify the correct parts for their specific vehicle model, providing price quotes, and answering inquiries about availability and compatibility. Returns and Warranty Claims: They handle returns of spare parts and manage warranty claims for defective or faulty parts. This includes verifying the eligibility of returns or warranty claims, processing replacements or refunds, and coordinating with suppliers or manufacturers as needed. Cost Management: Spare Parts Incharges monitor and control costs associated with spare parts inventory, procurement, and distribution. They strive to optimize inventory levels to minimize carrying costs while ensuring that essential parts are always available when needed. Team Management: In larger operations, Spare Parts Incharges may supervise a team of parts department staff, including parts clerks, assistants, and warehouse personnel. They provide leadership, training, and guidance to ensure that the team operates efficiently and effectively.