A Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before they are scheduled with a Technician. Use this Service Advisor job description to advertise your vacancies and find qualified candidates. Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tires. Repair or replace worn parts, such as brake pads, wheel bearings, and sensors. Perform repairs to manufacturer and customer specifications. Explain automotive problems and repairs to clients. A Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before they are scheduled with a Technician.