Automobile Service Advisor Job in Kottayam

Kottayam, Kerala Full Time Date: 07 June 2024

Job description

Customer Interaction: Greet customers in a friendly and professional manner as they arrive at the service department. Listen actively to their concerns, questions, and service needs. Build rapport with customers and establish trust by providing knowledgeable assistance and personalized recommendations. Vehicle Inspection and Assessment: Conduct initial inspections of vehicles to assess their condition and identify any issues or maintenance needs. Listen to customer descriptions of vehicle symptoms and perform visual inspections to determine necessary services or repairs. Service Recommendations: Provide accurate and detailed service recommendations based on vehic